Good accessibility begins with clear information before a visit or purchase. Write offer terms plainly and include duration, included products, participating branches, and verification steps.
In branches, check movement paths, staff readiness, assistance on request, and clear access around entrances, payment areas, and pickup points.
In digital channels, review color contrast, text size, heading order, image alt text, keyboard support, form error messages, and the visibility of the offer redemption action.
For people with hearing disabilities, keep important information written and easy to find. For people with visual disabilities, support screen readers. For people with mobility disabilities, reduce unnecessary steps and provide flexible service alternatives.